Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you of the following:

1. Data Controller

Company name: Clínica Belmed
Address: Calle Isla de la Polinesia-Villar, Nº 29 Local 6, 30730 – San Javier (Murcia), Spain
Email: info@belmed.es
Phone: 633 508 431

2. Purpose of Data Processing

The personal data collected through our website and contact forms will be processed for the following purposes:

To respond to queries and requests submitted through our contact forms.
To manage appointment bookings and medical consultations.
To send information about our services and treatments, where you have given your consent.
To comply with legal and regulatory obligations.

3. Legal Basis for Processing

The legal basis for processing your personal data is:

Your consent, given when submitting contact or appointment forms.
The execution of a contract or pre-contractual measures at your request.
Compliance with legal obligations applicable to Clínica Belmed.
Legitimate interest in maintaining communication with our patients and clients.

4. Data Retention Period

Your personal data will be retained for the period necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. Medical data will be retained for a minimum of 5 years from the date of the last medical act, in accordance with applicable health legislation.

5. Data Recipients

Your personal data will not be transferred to third parties, except:

When required by law or court order.
To service providers who process data on our behalf under a data processing agreement (e.g., hosting providers, email platforms), always with appropriate security guarantees.

6. Your Rights

You may exercise the following rights regarding your personal data:

Right of access: To obtain confirmation of whether your data is being processed and access it.
Right to rectification: To request correction of inaccurate data.
Right to erasure: To request deletion of your data when it is no longer necessary.
Right to restriction of processing: To request limitation of the processing of your data.
Right to data portability: To receive your data in a structured, commonly used format.
Right to object: To object to the processing of your data.
Right to withdraw consent: To withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise these rights, please contact us at: info@belmed.es

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

7. Security Measures

Clínica Belmed has implemented appropriate technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, unauthorised processing or access, in accordance with applicable legislation.

8. Cookies

Our website uses cookies. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

9. Changes to this Privacy Policy

Clínica Belmed reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

Last updated: March 2026